Privacy policy

Last updated: March 10, 2025

Thank you for visiting zentrlkitchen.com or using ZENTRL Kitchen + Bar’s mobile application. ZENTRL Kitchen + Bar values its relationship with its guests, members, and clients, and is committed to responsible information handling practices.

This privacy policy applies to information collected from you by ZENTRL Kitchen + Bar, its subsidiaries and affiliates (collectively, "ZENTRL Kitchen + Bar") when you visit websites where this privacy policy is posted, register for information or content ZENTRL Kitchen + Bar makes available ("Data") at our websites, through your download and use of any mobile application, widget, shortcut, or user interface (collectively, "Apps") that ZENTRL Kitchen + Bar may make publicly available, and through your electronic communications with ZENTRL Kitchen + Bar. This privacy policy also applies to information collected by ZENTRL Kitchen + Bar by any other means.

Although ZENTRL Kitchen + Bar may have more than one App or website with unique Data, services, and offerings, each ZENTRL Kitchen + Bar website and App share the following privacy philosophies and principles:

  • Providing you with notice of ZENTRL Kitchen + Bar's information practices

  • Giving you choices about how ZENTRL Kitchen + Bar will use information collected from you

  • Providing you with the opportunity to update or correct your personally identifiable information

  • Using information security safeguards

  • Providing you with means to contact ZENTRL Kitchen + Bar about privacy-related issues

If you are a resident of California, please refer to the specific section on California privacy rights.

Information We Collect

You may provide ZENTRL Kitchen + Bar with two types of information during your visit to the ZENTRL Kitchen + Bar website or use of our App:

  • Information collected automatically

  • Information that you voluntarily share with ZENTRL Kitchen + Bar

The information we collect includes "personal information," which can have different meanings depending on applicable law. In general, we use the term "personal information" to mean information that can uniquely identify you, but we will treat information we collect from you as personal information wherever necessary under applicable law.

ZENTRL Kitchen + Bar automatically collects information from you when you visit ZENTRL Kitchen + Bar’s website or use our App, such as the search engine you used to access the ZENTRL Kitchen + Bar website, the previous websites you visited, the websites or advertisements you view or select, the type of browser or device you use, the operating system you use, your computer or device's IP address or other unique identifier, and information about the way you use our App.

How We Use Your Information

ZENTRL Kitchen + Bar uses personal information for the purpose for which you provided it, such as to fulfill your request for products, services, or Data, to process and administer your contest or sweepstakes entry, to activate and maintain your account on our website or App, and to allow you to participate in public areas of the ZENTRL Kitchen + Bar website. We also use personal information to:

  • Notify you of changes to ZENTRL Kitchen + Bar’s websites

  • Provide you with restaurant updates, e-mail offers, SMS text message offers, and promotions

  • Tailor ZENTRL Kitchen + Bar's online or in-store offerings to your preferences

Sharing of Your Information

ZENTRL Kitchen + Bar may share your information:

  • With ZENTRL Kitchen + Bar Subsidiaries – To provide you with restaurant news, promotions, and other business purposes.

  • With Service Providers – Third parties that provide services for ZENTRL Kitchen + Bar, such as fulfilling orders, processing payments, or improving our digital services.

  • As Required by Law – In response to court orders, subpoenas, government investigations, or as otherwise required by law.

  • As Part of a Business Transaction – Such as mergers, reorganizations, or similar events.

Data Security

We have implemented technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, disclosure, use, and modification. However, no security measures are absolute. Use caution when transmitting personal information over the Internet.

Cookies and Tracking Technologies

The ZENTRL Kitchen + Bar website and App use cookies, web beacons, and pixel tags to:

  • Recognize you

  • Provide personalization

  • Optimize website performance

  • Collect traffic data

You may remove cookies used by the ZENTRL Kitchen + Bar website for advertising purposes by deleting cookies from your browser history.

Opt-Out and Data Retention

You may obtain a copy of your personal information maintained by ZENTRL Kitchen + Bar by contacting us at contact@zentrlkitchen.com. For your protection, you will be required to provide proof of your identity to obtain a copy of your personal information.

To opt-out of marketing communications, follow the directions in ZENTRL Kitchen + Bar’s emails or email us at contact@zentrlkitchen.com.

Children’s Privacy

ZENTRL Kitchen + Bar is committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13.

Policy Changes

ZENTRL Kitchen + Bar may update this privacy policy at any time. If there are material changes, we may notify you via email or through a notice on our website. Your continued use of the ZENTRL Kitchen + Bar website or App means you accept the terms of this privacy policy.

If you have any additional questions, please feel free to contact ZENTRL Kitchen + Bar at contact@zentrlkitchen.com.

Mobile Terms of Service

The ZENTRL Kitchen + Bar mobile message service (the "Service") is operated by ZENTRL Kitchen + Bar (“ZENTRL Kitchen + Bar”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to ZENTRL Kitchen + Bar’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of ZENTRL Kitchen + Bar through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with ZENTRL Kitchen + Bar. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other ZENTRL Kitchen + Bar mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance email contact@zentrlkitchen.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy.